Operations Manager

Employment Type
Position Type
$55,000.00 per year
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The Operations Manager is a senior member of the Operations Department and works closely with the Director of Operations in supervising all aspects of the Operations Department. The Operations Manager works closely with the Production Department and the Finance and Administration Department on the planning, advancement, execution, and close out of all events at the Atlas Performing Arts Center.


Department Management
o Serve as the Manager on Duty for all performances and events, primarily Wednesday thru Sunday evenings
o Work closely with the Director of Operations in the execution of their duties
o Participate in the creation and management of department budgets
o Attend weekly Operations Department meetings, production meetings, cross-departmental meetings, and ad hoc meetings as required
o Support fellow team members in their duties as necessary to ensure a seamless and professional experience for both internal and external clients
o Support a safe and healthy workplace by assisting as safety officer

Event Management
o Lead the nightly briefing and actively manage the Operations Checklist
o Oversee the facilities maintenance team and facilities porters, documenting and managing adjustments to policies and procedures to ensure a clean and safe workplace
o Serve as a primary user of Ungerboeck, the event management system used by the Atlas Performing Arts Center, and connected software solutions, supporting the execution and closeout of work orders to ensure a smooth and successful experience for the end users of the Atlas
o Work with internal and external clients to create top quality events while upholding the highest standards in professionalism
o As necessary, support Atlas teams and clients with hands-on project participation

Required Skills & Abilities:
• Superior people skills in a customer service environment
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite with knowledge of industry-specific software such as Ungerboeck, CAD programs, Lightwright, Qlab or Isadora, etc
• Organized with attention to detail
• Excellent financial, administrative, and organizational skills
• Excellent interpersonal skills and ability to work well with a team
• Ability to work nights and weekends
• Ability to multi-task under time constraints and effectively lead staff
• Ability to operate in a flexible manner and adapt to changing circumstances.

Education & Experience:
• Minimum three years of experience as a member of an Operations, Production, or Stage Management team in a multi-venue arts facility.
• Experience reading architectural and theatrical design drawings is preferred.